Monitoring fraud and risk across an institution’s business lines and customer accounts is critical to the success and maintaining reputation. However, a problem with the underlying infrastructure can compromise even the most effective risk management initiative. Operations managers need a solution to monitor and manage system performance and fraud managers need a solution to gain insight into fraud trends, alert queues and reviewer performance.
Jointly offered by Integrated Research, Prognosis for ACI Proactive Risk Manager is a one of a kind monitoring application that ensures your financial crime management environment is available and optimized for high performance. Through graphical, intuitive dashboards and trend analysis, Prognosis for ACI Proactive Risk Manager enables fraud managers to proactively monitor and manage in real time the risk management application, its environment and the activities of its operators.
Key benefits
Provides operational insight to ensure the availability and performance of the applications and underlying infrastructure
Monitors the underlying infrastructure supporting Proactive Risk Manager in real time
Optimizes productivity of fraud analysts by providing visibility into the processing fraud queues
Provides visibility in to the queue backlog and analyst distribution allowing the available analysts to be optimally distributed to address the most important alerts throughout the day
Exposes the performance and matching frequency of rules, allowing rules to be quickly tuned to achieve the maximum performance and optimal match rate
Monitors the transaction load, latency and approval/decline rates
Monitors the transaction load of transactions processed through real time versus non-real time
Provides the ability to personalize dashboard views and alerts using simple configuration tools
Additional information
- Facilitates expanded monitoring capabilities when combined with ACI Money Transfer System, BASE24® and BASE24-eps®
- Integrates with existing enterprise management frameworks such as IBM Tivoli, CA Unicenter, and HP OpenView to provide a deeper level of payments specific monitoring and management