Availability of transaction and fraud systems are critical to every line of business within financial institutions and retailers.
Outages of such applications can often occur due to factors other than infrastructure failure, and breaching Service Level Agreements with partners, networks and customers can lead to loss of revenue and reputation.
Lack of real time visibility into the cardholder behavior, transaction profitability, risk mitigation, and technological investments can cause large investment and operational losses and missed market opportunities.
Payment Service Management closely aligns the IT services of payments with the payments line-of-business, helping both business and operations personnel understand how the financial institutions payments business is performing at every level. This simultaneously reduces IT costs, improves quality of service, manages risk, and provides transparency.
Provides correlated visibility into BASE24 and BASE24-eps payments environment through in-depth monitoring and analysis of transactions, applications, supporting IT infrastructure, and payments devices. It enables the monitoring and management of the transaction, ATM and infrastructure environments.
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Unprecedented insight into ACI Money Transfer System ensuring maximum uptime of your system while maximizing the efficiency of your operations:
- Detailed operational insight into transactions processing, queue monitoring, exception monitoring, and lines availability
- Enhanced real-time monitoring of MTS-specific infrastructure and databases (Entia)
- Increased operational performance through alerting on approaching deadlines and cut-offs
- Highly graphical transaction-specific dashboards with multi-channel alerting and notifications processes
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Enables fraud teams to proactively monitor and manage in real time the financial crime management application, its environment and the activities of its operators.
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