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Expert view: the ACI blog

Andy Morris

Risk Business Solutions Consultant

Posted on: Thursday, March 10, 2011

Card fraud increases 60 per cent in 18 months

ACI’s 2010 Global Card Fraud Survey has been making a splash in the media over the last few weeks. According to our research, approaching a third (29 per cent) of consumers across eight major economies have been victims of card fraud in the past five years. This is up from less than a fifth (18 per cent) in summer 2009.

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David Divitt

Risk Solutions Manager

Posted on: Thursday, January 27, 2011

We have a collective responsibility for fraud

News out today from the National Fraud Authority (NFA) shows that fraud costs the UK economy £38bn a year – leaving every adult in the UK £765 worse off.

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David Divitt

Risk Solutions Manager

Posted on: Tuesday, December 7, 2010

The changing nature of fraud

The reduction in fraud levels seen in Australia once again reiterate the potential savings that can be delivered if countries roll out EMV technology, and it will be interesting to see if the current non-EMV countries such as the US reconsider their stance as these stories continue to come through.

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David Divitt

Risk Solutions Manager

Posted on: Monday, November 29, 2010

Not Just Another Manic Monday

According to Kelkoo – the online retail comparison website – and Visa Europe, Monday 29 November is the busiest online shopping day of the year. Visa Europe expects 3.8m purchases worth £265m to be made using Visa cards and Kelkoo says that online shoppers are expected to spend £537m on Christmas gifts today.

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Andy Morris

Risk Business Solutions Consultant

Posted on: Tuesday, November 23, 2010

Direct Debit Fraud at an All Time High

It is worthwhile remembering that there is actually more than one victim involved in Direct Debit fraud. The Paying Bank executes the payment against a fraudulent direct debit mandate, and the Collecting Bank receives the fraudulent payment, whose customer provides goods and services – for simplicity let's assume they are in fact legitimate in the first place.

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David Divitt

Risk Solutions Manager

Posted on: Wednesday, October 27, 2010

Getting One View of Financial Crime

Anyone who has worked in a bank, or has spent any length of time working with them, knows that technology silos are all too commonplace. Many banks have one system to process debit card payments, another for credit, a third for online banking, and the list goes on. The same applies for fraud prevention and detection, where many banks aren't yet taking a true enterprise view of a customer but instead trying to identify fraud on individual channels, which inevitably makes the detection slower and less accurate - for when fighting financial crime, information and knowledge really is power.

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Cleber Martins

Business solutions analyst for Risk Management Solutions at ACI Worldwide

Posted on: Friday, October 22, 2010

Wire Transfer Fraud who is Responsible

I recently wrote about the risks that banks face with respect to the alarming scale and sophistication of today's wire transfers. Related to this is the issue of acccountability and responsibility.

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David Nussenbaum

VP Product Line Manager at ACI Worldwide

Posted on: Tuesday, October 5, 2010

Social Media: Boon or Bane?

The explosion of social media and networking presents both a boon and a bane for online banking. On one hand, it promises dynamic relationships, deeper connections and loyalty between customers and financial institutions, and a channel through which financial transactions may be executed ever more seamlessly. One the other hand, it poses a new sort of security and fraud risk to financial institutions and their customers.

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David Divitt

Risk Solutions Manager

Posted on: Wednesday, September 29, 2010

Don't be discouraged from online banking

The news that UK police have arrested 19 people in connection with the theft of millions of pounds from online bank accounts shows the lengths to which criminals will go to commit fraud, and the PCeU must be congratulated on breaking this criminal gang. However, it is important that stories like this don't discourage consumers from banking online. As an individual there are a number of steps that people can take to help protect themselves from fraud - including never clicking on suspicious links in emails or on websites that could download this type of malware to their computer; regularly running anti-virus software; always checking statements; and reporting anything suspicious to their banks.

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Cleber Martins

Business solutions analyst for Risk Management Solutions at ACI Worldwide

Posted on: Tuesday, September 28, 2010

Understanding Today's Wire Transfer Risks

While the rise of wire transfer and ACH (automated clearing houses) fraud is not news, the pure acceleration rate, scale and sophistication of corporate wire and ACH fraud is alarming. For example, the FBI recently took the step of issuing a cyber security advisory in response to the growth of unauthorized and fraudulent multi-million dollar wire transfers from business and government entities to overseas locations.

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